Frequently Asked Questions

We are always happy to help you with any questions about our safety shoes. If you have questions, take a look at these frequently asked questions to find an answer. Please feel free to contact us if you don´t find what you are looking for.
Toe Guard Industry black and white safety shoeToe Guard Industry black and white safety shoe

Products

Where can I find a size guide?

Here you can find our size guide.

Which safety class should I choose?

To get the best possible protection for your feet, it is important to choose shoes in the correct safety class. The safety class system will help you find safety shoes with features such as water resistance, antistatic properties, penetration resistant soles and protective toecaps. Have a look at this safety footwear table to find the right safety class for your needs.

Are my shoes waterproof?

The safety class of your shoe indicates the level of water resistance. Shoes in the S2, S3, S4 and S5 safety classes have water-resistant uppers. Shoes in the S3 class marked WR are fully water-resistant.

Where can I see the price of a product?

Our website shows the recommended retail price (RRP) for all our products. You fint the recomended retail price on the product page.The retailers selling our products may set different prices.

Do you make safety shoes for women?

All our safety shoes are unisex.

Do you have safety shoes for wide feet?

Generally, all our shoes have somewhat of a wider fit.

Claims

What if I have a complaint about my safety shoe?

Please contact your local sales office and we will help you with your complaint.

For retailers

What is the delivery time?

The delivery time is 1-3 working days.

How do I manage claims?

Register your claim in our Partner Portal and follow the instructions.

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